Cool new book on handling difficult peop...
My friend and colleague, Marsha Petrie Sue offers up a hardcore guide for responding instead of reacting in tough times in her new book The Reactor Factor: How to Handle Difficult Work Situations Without Going Nuclear.
Anyone can prevent getting sucked into all the ugliness of the workplace and stop the negative spiral. Here are some of the topics:
Learn to manage those spoiled brats in the office.
Know how to
Is cheap and convenient ever worth it?
Note: my male readers may need to look at the bigger picture.
On Monday I scheduled a must-needed eyebrow waxing before leaving to speak in New York. The woman I normally go to, Olga, wasn't available at the time I wanted. Her replacement assured me she was trained in the same manner as Olga and could offer me a discount this week.
I took it. You know the rest of the story.
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