Dr. Marcia Reynolds is fascinated by the brain, especially what triggers enthusiasm and innovation in the workplace. This fascination has led her down many roads in her desire to stay on top of the shifts in employee engagement and leadership development. On this journey, she has developed and woven together three areas of expertise: organizational change, coaching and emotional intelligence. She is able to draw on these areas as she works with her latest passion – helping high-achieving women examine and strategize their full and amazing lives.
Her first expertise, organizational change, developed out of necessity when facing the challenges of running corporate training departments in the 1980’s and 90’s. Her greatest success story came as a result of designing the employee development program for a semiconductor manufacturing company facing bankruptcy. Working with the executive staff, the company not only turned around, it became the top IPO in the country in 1993. During this time she learned the power of teamwork over individual contribution and the importance of having a compelling vision, for yourself and for your organization.
As a corporate trainer, Marcia experienced the typical frustration of watching people participate with gusto in training classes and then when back on the job, apply very little of what they learned. In her search for new techniques, she enrolled in a coaching school in 1995 when she started her own business. She quickly saw the power of coaching to make the mental shifts required before behavioral change can occur. Her passion for the profession led her to hold the position of president of the International Coach Federation in 2000 and become one of the first 25 people in the world to hold the certification of Master Certified Coach. She now coaches executives and teaches coaching in her leadership classes worldwide.
At the same time that Marcia found coaching, she discovered and became absorbed in learning about emotional intelligence. She then designed and taught courses around the world. She was the first to teach EI in Russia, Kenya and for the agencies in the US National Institutes of Heath. Her curiosity led her to dig deeper into the brain research that was redefining how we learn and evolve. To satisfy her hunger for knowing more, she chose to get her doctorate in organizational psychology. Every paper she wrote gave her deeper insights into her own life choices as well as to the struggles many of her female coaching clients were experiencing. Her doctoral work helped her to define “the burden of greatness” that high-achievers now experience and the steps for Appreciative Dialogue to help them resolve their urgent issues. These are crucial concepts to the in her current work with high-achieving women.
Excerpts from Marcia’s book, Outsmart Your Brain, have appeared in many places including Harvard Communications Newsletter, Cosmopolitan, and The New York Times and she has appeared on ABC World News. Marcia is also a dynamic keynote speaker and has earned the designation of Certified Speaking Professional. Marcia travels the world from her hometown, Phoenix, Arizona.