Archive for " August 19th, 2009 "
How whining and complaining help people ...
Here's a powerful way to help people accept change: Let them whine and complain. Encourage the steam to be released in an organized setting. Help people identify what they think they are losing so they can move through it instead of suppress it.
One of the best experiences I had working with organizational change was in my first job at a psychiatric hospital. Whenever a change was decreed, the managers brought
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